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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ronald jackson

August 6, 2025

5  out of  5
rating by ronald jackson
"I went in to make a payment but i forgot my check book. Ms. Judith told me I didn't need it and helped me make the payment. It was easy. Thank you for your help."
We responded:
"Thank you for allowing our agency to serve you for your insurance needs."
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Debra Thompson

August 5, 2025

5  out of  5
rating by Debra Thompson
"Judith was very patient with my request and educating me on my discount app. Thank u"
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Willus Hall

July 29, 2025

5  out of  5
rating by Willus Hall
"Judith was Amazing! Perfect blend of professionalism and kindness!"
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phillip Salinas

July 22, 2025

5  out of  5
rating by phillip Salinas
"Receive great customer service from Madiha"
We responded:
"Thank you for your insurance business. Also, thank you for taking time to share your experience with Madiah, one of our customer service representatives. We really appreciate your business and time."
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Terry Willis

July 22, 2025

5  out of  5
rating by Terry Willis
"Mr. Patton: This letter is to commend Marcelino Lopez for his professionalism and for treating me with respect. He asked the right questions and handled my case using the best customer service. He helped turnaround a difficult situation for me, and for that I am appreciative. Good job Marcelino and thank you Kevin Patton-State Farm Insurance. -Terry Willis"
We responded:
"Thank you so much for sharing your experience with us. We appreciate you allowing our office to earn your business. "
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KenJiang 520

July 15, 2025

5  out of  5
rating by KenJiang 520
"Great service, thank you Madiha, she was able to help me with all confusions with the all billings and was able to break it down for me to understand why my bill was so high! Awesome service I really appreciate the help! God bless!"
We responded:
"Thank you for allowing our office to serve you with you insurance needs and questions. We are thankful for your business and the opportunity to explain and answer your questions. We take pride in explain; even the difficult conversations."
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James Buchanan

July 14, 2025

5  out of  5
rating by James Buchanan
"10/10. I highly recommend working with the Kevin Patton State Farm office. The customer service from Judith was incredible. I was able to get everything I needed handled with her over the phone. Thank you guys so much for making this transition easy for my family and I."
We responded:
"Thank you for the amazing review of 10 out of 10 stars (5 star review). We take pride in our work and leading in Auto, Renters and Home insurance as well as serving our customers and State with Financial Services."
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Trisha R.

July 14, 2025

5  out of  5
rating by Trisha R.
"I had an amazing experience thanks to the entire staff — especially Judith! She was incredibly attentive, fast, and made the whole process seamless. I was in and out in just 5 minutes during my lunch break, which I truly appreciated. The environment was clean and professional, and payment was quick and easy. Top-tier service all around — thank you, Judith and team"
We responded:
"Thank you for allowing our office to serve you and take care of your insurance needs. We take pride in being professional and attentive. Thank you for referencing the cleanliness of our office and our over all environment."
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Donald Coleman

July 14, 2025

5  out of  5
rating by Donald Coleman
"Great office. They are always friendly and always greeted with a smile 😊"
We responded:
"Thank you for acknowledging my TOP RATE State Farm Insurance agency. We appreciate your business and the opportunity to serve you."
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Samira Martinez

July 8, 2025

5  out of  5
rating by Samira Martinez
"Judith is an amazing member of this team. She goes above and beyond for her customers!!!"
We responded:
"Thank you for allow our office to serve you for your insurance needs. Please share your experience with others and those you care about in order for us to provide the best care to them."
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Wanda Greenwald

July 8, 2025

5  out of  5
rating by Wanda Greenwald
"I want to thank Madiha Bhayani for all her help and patience answering my every question and explaining so efficiently about what my options were to help reduce my insurance premiums. She was thorough and kind and gave me all the time I needed. I’m so glad I have this personal connection and I feel confident that she can help me with all my insurance needs. Thank you again for all your advice and suggestions you gave me."
We responded:
"Thank you for sharing and expressing your experience that you had with Madiha and our office. We take pride in providing the BEST SERVICE in Fort Bend County."
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RMB MONUMENTS

June 27, 2025

5  out of  5
rating by RMB MONUMENTS
"By far one of the best insurance companies I have dealt with thank you Mr. Kevin Patton, for allowing Wade to be our helpful agent. Wade has made things so smooth and easy for us!!"
We responded:
"Thank you for allow our State Farm Insurance Agency, here in Fort Bend County, Richmond, Texas to serve you. We are thankful for your business, our customers, and our team. We take pride in serving and providing financial services to meet the needs of business owners and our customers."
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Ebony Evans

June 27, 2025

5  out of  5
rating by Ebony Evans
"Great place"
We responded:
"Thank you for your 5-star review!!! We love our customers and our office...We have the best team and an amazing environment."
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Wesley Angel

June 26, 2025

5  out of  5
rating by Wesley Angel
"Vanessa was absolutely wonderful! She was super helpful and made the whole experience smooth and stress-free. Thank you, Vanessa – your excellent customer service really stood out!"
We responded:
"We appreciate your business and the time you allow our office to serve you. Know that we truly are thankful for your insurance business."
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Kristi Stegall

June 26, 2025

5  out of  5
rating by Kristi Stegall
"Great service"
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Jeff Harper

June 11, 2025

5  out of  5
rating by Jeff Harper
"Your office have always been very friendly and patient with my needs. I would definitely refer your office."
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Eli Elarabi

June 3, 2025

5  out of  5
rating by Eli Elarabi
"Judith with Kevin Patton at State Farm was awesome, she answered all my question and assisted with the full six months payment in a professional manner. As always thank you so much for your prompt response."
We responded:
"Thank you for taking time to share your experience with our agency. We appreciate you allowing our office to serve you for all of your insurance needs. We are thankful for the opportunity to serve you."
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J Coleman

May 22, 2025

1  out of  5
rating by J Coleman
"Been with State Farm for decades..Been with this agent for years moved to a different area and requested a transfer to a different agent in my new location this must have upset this agency because I had nothing but problems after the request even had to get State farm customer service involved multiple times and still had problems for months and when the Patton agency finally transferred my policy over to the new agent they made sure it was all screwed up never been on a pay every 6 month policy in my life always been month to month and in the end this agency lost State farm a longtime customer...Found much cheaper policy elsewhere anyway pays to shop around and not stay with a company that you foolishly feel comfortable with when they're taking advantage of your comfortability.."
We responded:
"We take pride in serving. Please forgive us if we fell short of your expectations. Know that I take all feedback seriously. I will definitely make sure to review your feedback and past account with our agency. My goal is for us to continue to improve and serve. Thank you for your feedback."
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Raquel Garza

May 20, 2025

5  out of  5
rating by Raquel Garza
"Fantastic Customer Service from Judith Martinez Customer service in general has declined over the years, so it’s always refreshing when someone stands out for doing things right. I work regular business hours Monday through Friday, so it’s not always easy for me to take care of personal matters during the day. That’s why I really appreciate the help I’ve received from Judith Martinez over the past year. She’s always responsive via email, professional, and truly helpful. Judith consistently goes above and beyond, and it makes a big difference. Thank you, Judith—please keep up the great work and positive attitude. You’re a real asset!"
We responded:
"Thank you for your compliment to our agency and our team. Know that we appreciate your business and we appreciate you sharing your experience. We take pride in providing great auto insurance, home insurance, and financial services. Thank you for your business."
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Shirley Carter

May 2, 2025

5  out of  5
rating by Shirley Carter
"Very friendly and Helpful"
We responded:
"Ms. Carter, thank you for your comments and the amazing 5 star review for the insurance protection and the service provided by our agency. Please share our service and your experience with anyone you know who can benefit from our amazing Auto insurance, home insurance, renters insurance and our life insurance products."
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Maryum khan

April 2, 2025

5  out of  5
rating by Maryum khan
"Thank you Judith Martinez for always making my experience seamless.."
We responded:
"Thank you so much for your business and acknowledgement of our service. We appreciate your business and your comments."
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Gilbert J Lopez

April 2, 2025

5  out of  5
rating by Gilbert J Lopez
"The ladies at the front desk- and Lauren have always been very attentive and helpful on my needs. I would definitely send any referrals their way. Thank you"
We responded:
"Thank you for your business and thank you for acknowledging my team that has helped make a difference in your life.... We take pride in serving our customers with all of their auto insurance, home insurance and financial services needs."
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KillaBooth

February 14, 2025

1  out of  5
rating by KillaBooth
"This agency sucks! Ive been trying to call them for over 3 months to give me a better quote for a car I barely drive. They never response until you act out of character through email. They also lied to me about trying to get in contact with me via email. All they going to do is sign you up and raise the price each time you renew your contract. Trust me people, don’t waste your time. The first year was great but it has been increasing each year a lil over 100 dollars. Trash trash trash."
We responded:
"In reference to your review, if you are available, I would like the opportunity for our office to discuss your concerns in reference to a "better" quote, after being with us over a year on the vehicle you barely drive, in reference to the lie you have explained that you received, and the time that you feel you have wasted. We take pride in serving our customers and community with integrity, options, and education. Please advise of your legal name, and contact number in order to assist. "
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Ana Macias

February 13, 2025

5  out of  5
rating by Ana Macias
"Great service and very friendly!"
We responded:
"Thank you for sharing your experience with our office over the years. We are thankful for the opportunity to serve you. We also appreciate you allow us to be our best with your auto insurance, home insurance and your financial services. "
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Donya Brooks

January 31, 2025

5  out of  5
rating by Donya Brooks
"I am very pleased with this State Farm agency. They are very friendly and always able to assist when I call in. I would recommend this agency to anyone I know."
We responded:
"Donya, thank you for taking time to share your thoughts and kind words about our insurance and financial services agency. We appreciate the part, in which you play, in making us GREAT, by allow us to service you. Thank you for the recommendation of our office here in Richmond, Texas and the Houston area...."